Shipping Policy
ORDER PROCESSING
Thaliya Lisieux products
Please allow 1-3 business days to process your order. Expect an email within 3-5 business days to let you know your order is on the way!
Other vendor products
Process and shipping duration may vary for each vendor.
DOMESTIC SHIPPING RATES AND ESTIMATES
For calculated shipping rates: Shipping charges for your order will be calculated and
displayed at checkout.
Free shipping for orders over €50 in France for products sold by Thaliya Lisieux and various shipping rates for products sold by other vendors.
Please note that Thaliya Lisieux ships only to France Métropolitaine and we currently don't ship to France Outre-mer. Different rules of other vendors may apply.
Standard domestic shipping using Colissimo - Product sold by Thaliya Lisieux
Purchase up to €50.00 EUR
Estimated delivery time: 2 to 4 business days
Carrier: Colissimo
Charge: €5.00 EUR
Purchase above €50.00 EUR
Estimated delivery time: 2 to 4 business days
Carrier: Colissimo
Charge: FREE
EUROPEAN SHIPPING RATES AND ESTIMATES
We offer EU shipping to the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Germany, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.
For calculated shipping rates: Shipping charges for your order will be calculated and
displayed at checkout.
Free shipping for orders over €100 in Europe for products sold by Thaliya Lisieux and various shipping rates for products sold by other vendors.
Your order may be subject to import duties and taxes (including VAT), which are incurred once
a shipment reaches your destination country. Thaliya Lisieux is not responsible for these
charges if they are applied and are your responsibility as the customer.
Standard European shipping using Colissimo - Product sold by Thaliya Lisieux
Purchase up to €100.00 EUR
Estimated delivery time: 2 to 8 business days
Carrier: Colissimo
Charge: €15.00 EUR
Purchase above €100.00 EUR
Estimated delivery time: 2 to 8 business days
Carrier: Colissimo
Charge: FREE
INTERNATIONAL SHIPPING RATES AND ESTIMATES
We offer international shipping to the rest of the world. Shipping delivery time may vary based on the destination country.
For calculated shipping rates: Shipping charges for your order will be calculated and
displayed at checkout.
Free shipping for orders over €250 in most of the countries outside France and EU countries for products sold by Thaliya Lisieux and various shipping rates for products sold by other vendors.
Your order may be subject to import duties and taxes (including VAT), which are incurred once
a shipment reaches your destination country. Thaliya Lisieux is not responsible for these
charges if they are applied and are your responsibility as the customer.
Standard international shipping using Colissimo - Product sold by Thaliya Lisieux
Purchase up to €100.00 EUR
Estimated delivery time: 7 to 14 business days
Carrier: Colissimo
Charge: €30.00 EUR
Purchase €100.00 EUR to €250.00
Estimated delivery time: 7 to 14 business days
Carrier: Colissimo
Charge: €10.00 EUR
Purchase above €250.00 EUR
Estimated delivery time: 7 to 14 business days
Carrier: Colissimo
Charge: FREE
REFUNDS, RETURNS AND EXCHANGES
We accept returns up to 30 days after delivery, if the item is unused and in its original
condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible
at me@thaliyalisieux.com with your order number and a photo of the item’s condition. We
address these on a case-by-case basis but will try our best to work towards a satisfactory
solution.
If you have any further questions, please don't hesitate to contact us at me@thaliyalisieux.com.